Welcome to KivuTV ("we," "us," or "our"), a complete social network platform available via web and mobile applications. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.
By accessing or using KivuTV, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our platform.
When you register, interact with the platform, or communicate with us, we may collect:
Account Information: Name, email, phone number, username, password, profile picture, and bio.
User Content: Posts, comments, messages, videos, images, and other media you upload.
Payment Information: If you make purchases (e.g., subscriptions, virtual goods), we collect payment details (processed securely via third-party providers).
Communications: Customer support inquiries, feedback, and survey responses.
Device & Usage Data: IP address, browser type, operating system, device identifiers, and usage patterns.
Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies to enhance functionality, analyze trends, and personalize content.
Location Data: Approximate location based on IP or GPS (if enabled).
We may receive data from social media platforms (if you sign in via third-party accounts), advertisers, or analytics providers.
We use collected data to:
Provide, maintain, and improve KivuTV services.
Personalize content, recommendations, and ads.
Facilitate communication between users.
Process transactions and prevent fraud.
Analyze usage trends and optimize performance.
Comply with legal obligations and enforce our terms.
We may share your information in the following cases:
With Other Users: Public posts, comments, and profile details are visible per your privacy settings.
Service Providers: Trusted vendors (hosting, payment processors, analytics) assisting in operations.
Legal & Safety Reasons: If required by law, court order, or to protect rights and safety.
Business Transfers: In case of mergers, acquisitions, or asset sales.
We retain data as long as necessary for service provision or legal compliance.
We implement industry-standard security measures (encryption, access controls) but cannot guarantee absolute security.
Depending on your location, you may:
Access, correct, or delete your personal data.
Opt out of marketing communications.
Disable cookies via browser settings.
Withdraw consent (where applicable).
To exercise these rights, contact us at support@kivutv.com.
KivuTV may contain links to third-party websites/services. We are not responsible for their privacy practices.
KivuTV is not intended for users under 13 (or 16 in some regions). We do not knowingly collect data from children.
We may update this Privacy Policy periodically. Continued use after changes constitutes acceptance.
For questions or concerns, contact:
Email: [privacy@kivutv.com]
Thank you for using KivuTV!
